Managed Public Cloud Services
Make public cloud easy with managed services.
Whether you choose Managed AWS, Azure or Google, we can take care of the heavy lifting while you focus on your business. We offer true end-to-end support with a fully managed public cloud solution that covers all aspects of service delivery throughout the entire IT lifecycle.
Our Managed Public Cloud Specialists Become An Extension of Your IT Team
If your cloud isn’t managed correctly, your investment in public cloud can quickly become cumbersome. Our team works as an extension of your IT team, helping you design, manage, optimize and secure workloads on the public cloud.
Ultimately, our goal is to help you make the most of your investment and accelerate innovation in a secure, compliant and reliable way with a managed public cloud environment. And we include a comprehensive ITIL-based technical support framework with 24x7x365 coverage. Here’s how we can help, from end-to-end:
Carbon60’s Unparalleled Approach to Managed Public Cloud Services
Assessment and Migration
We start with an objective assessment to understand your workloads and goals, pick the public cloud(s) right for you and build a phased cloud migration plan to the right managed public cloud model at a pace that works for your business.
24x7x365
Operations
Always-on responsiveness is a key tenet of how we support our clients. We’re always available, always ready, and always monitoring. We take the time to understand your needs, your goals and your solution – and become an extension of your IT team, available 24x7x365. You’ll sleep better knowing we’re there.
Cloud Security and Compliance
We shore up the gaps in public cloud using a robust set of managed security services. Our security-first approach and SOC2 compliance ensure that your infrastructure withstands security threats and adheres to compliance requirements.
Monitoring
Monitoring the health and performance of your public cloud infrastructure isn’t optional — it’s essential. As part of our managed public cloud solution, we offer multiple levels of real-time monitoring, including our system health reports and Uptrends website availability and transaction monitoring.
Optimizing Reliability
In enterprise settings, disconnected cloud projects are often inefficient, redundant and expensive, while also creating security risks. We continuously optimize your environment to match your organization’s immediate and long-term goals, mediating any complexity, correcting architectural mistakes and rectifying management problems.
Disaster Recovery and Backup Services
Data is one of your company’s most valuable assets, and keeping it safe is table-stakes – which is why we build resilient cloud solutions based on your risk tolerance, using public cloud-native services and other software solutions to protect your data.
Managed DevOps
Our cloud operations team understands the tight integration in DevOps to ensure IT operations are agile, yet disciplined. We build the CI/CD automation so your developers can focus on your apps, and help your business move forward more quickly.
Cost Management
When you move your workloads to the public cloud, you offload tasks from your limited internal resources, increase cost savings by reducing overhead expenses, and enable operational agility. We help you adopt a solution for superior performance with cost optimization in mind, so you only pay for what you need.
Innovation
When we provide public cloud managed services, your team can focus on modernizing your applications, adopting cloud-native technologies and building a cloud centre of excellence. We’ll help you with all aspects of your cloud journey, and ensure that your choices for today align foundationally with your wider goals.
Deep Talent and Experience in the Major Public Cloud Platforms
Our cloud-agnostic approach to managed public cloud services ensures we don’t play favourites when it comes to choosing the right cloud platform for your business. Our multi-cloud certified specialists have expertise and experience in AWS, Microsoft Azure and Google and will work with you to architect the best public cloud solution that aligns with your business requirements and goals.
AWS Managed
Services
As an Advanced AWS Consulting Partner, we’re the trusted partner you need to experience the agility, scale and innovation that AWS offers.
Microsoft Azure Managed Services
We’ve achieved Gold Cloud Platform Competency with the Microsoft Partner Network, so you can rest assured that we have the technical capabilities to deploy, migrate and maintain cloud applications and services on Azure.
Google Managed Services
As a Premier Google Cloud Partner, we’re one of Canada’s leading Google Cloud specialists with deep cloud-native expertise, using best practices to deliver secure Google Cloud foundations.
Unleash the Benefits of Managed Public Cloud With Our Tightly Integrated Service Tiers
As a leading AWS, Microsoft Azure and Google Cloud Platform Partner, we provide cloud readiness assessment, design, and implementation services through Cloud Launchpad and offer fully managed operations support so you can focus on your core business and applications.
Our tiered approach to public cloud management, including flexible engineering, allows you to adopt services that meet your business requirements and support your digital transformation, optimization, and innovation efforts.
24x7x365 Public Cloud Managed Services
Customer Reliability Engineering (CRE) is a managed service provided by Carbon60 focusing on the availability and reliability of your public cloud environment(s) through incident-driven, operational support as well as world-class cloud engineering expertise for continuous improvement of your cloud platform. The Carbon60 CRE offering manages your service reliability 24x7x365 removing the on-call burden from your team. Combined with CREaaS, the solution allows you to innovate, enhance and respond to ever-changing business requirements by continuously improving your cloud platform.
Dedicated Support for your Critical Cloud Services
Carbon60 CRE service is delivered through a dedicated support pod of Senior Cloud Engineers, who are focused on ensuring the availability of your critical cloud services 24x7x365 to ensure your Service Level Objectives (SLOs) are met. Leveraging market-leading SaaS solutions such as PagerDuty, ZenDesk, NewRelic and CloudWatch, all configured through DevOps automation, we ensure rapid onboarding to maintain and cover your SLOs.
Upon service onboarding, Carbon60 will establish common system monitoring, where our teams will collectively identify critical metrics corresponding to your SLOs.
Leveraging ongoing monitoring, the team will respond and remediate issues affecting your production environment.
CRE as a Service for Continuous Improvement
In addition to reactive incident response, the Carbon60 team offers CREaaS, which proactively enhances your cloud platform through continuous improvement of a collectively defined backlog. The Carbon60 team and your team will collaborate, giving you the advantage of our experience and expertise while empowering your engineering team.
Carbon60 will deeply inspect your existing production platform, design, implementation, and operational procedures. The team will process the findings and identify security, reliability, performance and operational best practices gaps and risks forming a prioritized backlog for continuous improvement. The Carbon60 team will then work with your team on remediating the identified gaps through an agile delivery process.
| Essentials | Enhanced | Ultimate | |
|---|---|---|---|
| Cloud Vendor Support Management |  | | |
| 24x7x365 Incident Response & Remediation | | | |
| Continuous Services Uptime Monitoring | | | |
| Business Continuity Management | | | |
| CloudHealth (Cost Optimization, CostOps) | | | |
| Secure Access Management | | | |
| Cost Analysis & Billing Support | | | |
| Domain & Certificate Expiration Monitoring | | | |
| Security Audit Logs Management | | | |
| Technical Cost Optimisation Reviews | Quarterly | Monthly | |
| Periodic Architecture Reviews | Quarterly | Monthly | |
| Security Patching | | | |
| Managed Vulnerability Detection & Response | | ||
| Continuous Governance & Compliance Monitoring | | ||
| Dedicated EM | |
| Addons | |||
|---|---|---|---|
| Public endpoint protection (WAF) | Optional | ||
| Application-level Observability \ (Performance & Logging) | Optional | ||
| CRE as a Service (20hrs | 60hrs+ | 160hrs+) | Optional |
The Carbon60 Difference
At Carbon60, we’ve led by doing. With deep roots in managed cloud services, and award-winning, standard-setting strategic consulting, we offer end-to-end multi-cloud design, migration and management to help more Canadian businesses operate successfully in the cloud. That’s our mission, and we’re proud to be trusted by our customers to do it every day.
Related Cloud Resources and Insights
Partner with Carbon60 as Your Managed Public Cloud Provider
Our multi-cloud experts will help you leverage the power of the public cloud for your business.
Frequently Asked Questions
What is a managed cloud service?
A managed cloud service is the partial or complete management of an organization’s cloud resources or infrastructure by a managed cloud services provider.
How does public cloud work?
The public cloud involves on-demand virtual computing services and infrastructure delivered over the internet to multiple organizations by a third-party cloud service provider.
What are 3 examples of public cloud?
The best 3 examples of public cloud providers are Amazon Web Services, Microsoft Azure, and Google. Carbon60’s multi-cloud specialists have the expertise and experience to design, manage, optimize and secure workloads on any of these public clouds.
How do I choose the right managed public cloud provider?
A managed public cloud service provider should understand your business and your goals and be able to demonstrate their ability with relevant certifications, accreditations, and technical expertise in various public cloud platforms. Your service provider’s preferred technologies should align with your current environment and they should have mechanisms that make it easy for you to deploy, manage and upgrade your software and applications. You should also examine their vendor relationships and the standards they adhere to. In addition to providing data backup services, they should also provide sophisticated cloud disaster recovery services. A good managed public cloud provider should also be able to offer a service level agreement to demonstrate their commitment to providing the services you expect.